Dental Senders is a fully automated and unique service for your dental practice. Dental Senders allows you to stay in constant communication with your patients through the medium of text and e-mail messages.
Send your patients:
- Appointment Reminders
- Birthday greetings
- Notify them of their due or over-due re-care visits
- Educate them monthly via newsletters that are customizable
- Re-activate dormant patients
- Fill last minute appointments
- And much more!
Dental Senders does all of this seamlessly by syncing with your Practice Management Software (PMS). Dental Senders is a fully customizable service that allows you to communicate with your patients effortlessly.
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How much does Dental Senders cost?
Dental Senders is a 100% complimentary service to your dental office. There are no set-up fees, no support fees and no contracts. Dental Senders is a fully automated patient communications solution…and it's absolutely FREE!
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How can Dental Senders be free?
Dental Senders has partnered with some of the biggest companies in dentistry. These companies have come together to offer Dental Senders to you free as a thank you for your support.
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How do I get started with Dental Senders?
Getting started is easy! Simply click on the “Create a free account” in the top right corner of the page and follow the prompts. It only takes a couple of minutes!
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How do I use Dental Senders?
After the initial set-up, Dental Senders manages and maintains itself. There is no work for you or your staff. Dental Senders will look after everything for you. If you wish to access your Dental Senders account you can do so 24 hours a day, 7 days week by using any web browser that has access to the internet.
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What does a Dental Senders appointment reminder text message and e-mail look like?
To view to a sample appointment reminder e-mail
[Click Here]
To view to a sample appointment reminder text message
[Click Here]
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How customizable is Dental Senders?
Dental Senders can be tailored to fit every practice's need. Dental Senders allows you to upload your logo so that it goes out automatically with all communications. This allows you to continually build your brand with your patients. All text and e-mail messages are delivered with your customized message exactly when you want them.
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What is a Dental Senders' Appointment Confirmation and how does it work?
Dental Senders automatically delivers all of your appointment confirmations by text message and e-mail daily. Dental Senders seamlessly integrates with your practice management software and is fully automated. Once all text messages and e-mails are delivered, we provide your staff with a full delivery report status.
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Does Dental Senders offer patient birthday greetings?
YES! Dental Senders syncs everyday to see if any of your patients to have a birthday. Dental Senders will then automatically text message and e-mail your patients with a personalized birthday greeting from your practice. By logging into your Dental Senders account you will be able to see who a birthday greeting was delivered.
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How does Dental Senders' Automated Monthly Recalls work?
On the beginning of each month, or on a date that you choose, Dental Senders will automatically notify patients that are due or overdue for a cleaning and check-up with your office. Patients will receive a text and/or e-mail to remind them that they need to call your office as soon as possible. You have the ability to customize the message that is delivered.
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Can Dental Senders help me Reactivate Dormant Patients?
YES! Dental Senders will automatically pinpoint patients who have not been in the practice for a year or more. Dental Senders will automatically text and/or e-mail those patients reminding them that it has been a year since your office has seen them. The message will encourage them to call for an appointment. Effective, active communication with your patients significantly reduces the risk of your patients going elsewhere and helps stimulate practice productivity.
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What are Dental Senders patient surveys?
Dental Senders™ provides a consistent and effective way to survey your patients without having to press a button. The Dental Senders™ survey allows you to benchmark the level of patient satisfaction in your practice!
- Customizable questions
- Configurable answer options
- View reports and patient feedback
Automated Post-Appointment Survey
All surveys are automatically sent via email to patients the evening after they complete their appointment. Dental Senders™ allows you to create a survey from scratch or use our template.
Reports
Dental Senders™ provides real-time reports based on patient feedback. Reports enable a practice to track performance over time. This is valuable free tool to you and your staff!
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How do Dental Senders e-Newsletters work?
Dental Senders provides you with templates and customizable e-Newsletters. Dental Senders e-Newsletters enable you to contact your patients each month to inform them of new services in your office and in the dental industry as a whole. Dental Senders' e-Newsletters have the ability to be modified by you so that you are effectively getting your message out. Dental Senders e-Newsletters can be sent with your photo and your logo, allowing you to continually build your brand with your patients.
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Is it possible for me to prevent a patient from receiving a text or e-mail in the future?
Absolutely. Should a patient contact your office and ask to be removed from future notifications, your staff can fully customize what, if any, types of notifications that patient will receive.
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Is my patient's information safe?
Dental Senders takes your patient's privacy and security as its highest priority. We use a validated 128-bit strong encryption technology whenever any secure data is transmitted. Your patient's information is encrypted to ensure against any compromise. Our facilities are protected with 7 layers of access security and access. Dental Senders abides by all HIPAA laws. The HIPAA Privacy Rule permits health care providers to communicate with patients regarding their health care. This includes communicating with patients at their homes, whether through the mail, e-mail, text message, telephone or in some other manner.
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Yes, it is necessary for your office to have Broadband/DSL high speed internet.
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