Dental Senders automatically sends your patients customized appointment reminders by text and email. Don’t have your staff spend valuable time and resources contacting patients to remind them of appointments? Let Dental Senders send customized appointment reminder text and emails prior to the appointment, reducing the chance of missed and forgotten appointments.

Dental Senders delivers all appointment reminders through our text and email network system to patients notifying them by email of their appointment on two separate occasions

1. One day to a seven days prior to their appointment
2. One week to four weeks prior to their appointment

Messages are personalized to the patients name and the message is customized for your office. Patients can confirm their appointment, place the appointment on their electronic calendar (Outlook), map to your office or forward it to refer friends and family to your office.

Dental Senders reactivates patients that the office has not seen for 12 months. Dental Senders aim is to re-introduce the practice to the patients and invite them back into the office.

Dental Senders does an in-depth examination of the patient database to pinpoint dormant patients. Dental Senders removes patients that the office no longer wishes to see for any reason. This ensures that only patients that you wish to target are contacted.

Dental Senders software reads your PMS software everyday and determines what patients have not been in the office for 12 months. The software will then automatically send an text and email to the patient. The Dormant Patient Reactivation email ensures the office is reaching out on a daily basis to its patients and helps to reinforce the practice's brand.

An example of a Dormant Patient Reactivation email is:

It is important to keep in mind that the targeted patients have not been seen for 12 months. The likelihood of them needing treatment is great. Dental Senders Dormant Patient Reactivation text and email is a fantastic way to re-introduce the practice to the patients and get them back into a regular re-care program.

Dental Senders automatically looks after all monthly re-care visits. Patients that are due for a 6 month hygiene visit* and exam are delivered a text and email via the Dental Senders system reminding the patient that they are over-due a scheduled for appointment. Text and emails are delivered everyday depending on the patient’s last appointment date.

This service frees up valuable staff time. With Dental Senders assisting you with your re-care appointment scheduling, you can be assured that patients are being contacted on a daily basis. All messages can be edited to meet your practice needs.

An example of a Recall Reminder email is:

* For those patients that have not been in the practice for 6 months and do not have a future appointment scheduled.

Dental Senders sends personalized birthday wishes to your patients automatically by text and email. Like all Dental Senders features this is 100% automated so there is no work for you or your staff.

On the day of your patient’s birthday the patient will receive a birthday text and email from your office. If you wish you can edit the email and offer the patient a birthday gift e.g. $50 off teeth whitening.

Dental Senders has automated the birthday greeting, to your patients it appears you have taken the time to send a personal Birthday wish.

Dental Senders has over 50 ready to send newsletters available for you to choose from. All Dental Senders newsletters can be edited to meet your needs. If you wish you can add your own newsletters. Simply select the newsletters that you want to deliver to your patients and select the deliver date. Newsletters are fast, easy and loved by your patients

Dental Senders newsletters will increase new patient referrals, inform your patients of what is happening in your practice, educate patients on new services you offer and new technology available in your practice.

Dental Senders newsletters are personalized and interactive. They portray a professional image of your practice as all newsletters will have your name and logo.

Dental Senders provides a consistent and effective way to survey your patients without having to press a button. The Dental Senders survey enables you to benchmark the level of patient satisfaction in your practice!

• Customizable questions
• Configurable answer options
• View reports and patient feedback

Automated Post-Appointment Survey

All surveys are automatically sent via email to patients three days after they complete their appointment. Dental Senders allows you to create a survey from scratch or use our template.

Reports

Dental Senders provides real-time reports based on patient feedback. Reports enable a practice to track performance over time. This is valuable free tool to you and your staff!!!